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We're on the hunt for a Customer Success Manager who's ready to join our team on a journey to help the world Capture, Share, and Learn application knowledge. If you can light up the room, talk to people effortlessly, and thrive in an environment that can (and will) change overnight, keep reading.
About this Role
As a Customer Success Manager, you will spend your time talking to the most important people at iorad, our users. You'll be responsible for onboarding them, educating them, nurturing them, handling support, and above all, creating strong relationships through proactive and reactive communication.
Please note: This position is being offered to US-based candidates on an initial contract basis with an expected transition to full-time in 1-3 months pending performance. We offer competitive salary and incentives based on experience.
About iorad
iorad is an eLearning startup backed by a team of people who share a passion for simple and effective technology. Our flagship product, the Tutorial Builder, enables anyone to Capture, Share, and Learn application knowledge through interactive step-by-step tutorials. To learn more about how iorad got started, head here.
Our Core Values
Without some principles, we are just wandering around aimlessly. These are the core values that form the foundation of iorad. They represent what we believe in and they guide what we do every single day. You can see the full descriptions for each one here.
CSM Application
So you've made it this far and now you're ready to throw your hat in the ring. We're excited too. Our team is close knit and we're looking for someone who can weave themselves into the mix effortlessly. If that's you, complete our anything but generic application form. We do it for a reason.
